Welcome to Pixxcel!

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Please read this policy carefully. This is the Cancellation and Refund Policy of Pixxcel.

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We at Pixxcel believes in 100% of our client satisfaction. If you are not happy with the work we have done for you, we allow each and every client of ours to ask for a refund (excluding ad cost). This refund will be NO QUESTIONS ASKED and will be initiate within 24 hours from our side.

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The majority of refunds are returned via the original payment method and rest will be returned via Direct Bank Transfer.

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How to Request a Refund

You can quickly request a refund by contacting our support team. You can also raise a refund request by emailing to our support at support@pixxcel.net with a subject "Requesting for a Refund".

 

When you submit a refund request, your each and every campaign managed by us will be paused instantly.

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We also offer a "Cancel Anytime Policy" to each and every client of ours so that if they don't want to get locked-in in a contract for a longer time, they can easily cancel it at a "30 Day Advance Notice".

For Example, If a client signs a contract with us for 3 months and after 1 month, some emergency comes inn to them, then they can simply cancel the contract without worrying about anything. 

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When you submit a cancellation request, your each and every campaign managed by us will be paused after completing the following month.

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Just contact our support at support@pixxcel.net and we will help you in resolving the issue.

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Kindly Note: Refunds are only applicable to Agency Services and not on any courses/bundles offered by pixxcel.

In rare case, we might adjust your purchase amount to some other courses if required..